Terms of Service / User Agreement
Chronicat: Cat Health Tracker · Last updated: 8 October 2026
These Terms of Service ("Terms") form a legal agreement between you ("you", "user") and Pixoro Apps ("we", "us", "our") governing your use of the Chronicat: Cat Health Tracker mobile application for Android and iOS (the "App"). By downloading, accessing, or using the App, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the App.
1. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase a subscription. If you are a minor, you may use the App only with the involvement and consent of a parent or legal guardian. By using the App, you represent that you meet these requirements.
2. License
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the App for your personal, non-commercial purposes on devices you own or control. You may not copy, modify, distribute, sell, reverse-engineer, or create derivative works from the App except as permitted by law.
3. Description of the Service
Chronicat lets you record and track events in your cat's life (such as feeding, weight, medications, vet visits, symptoms, grooming, and notes), view history and trends, receive reminders, and ask questions to an AI assistant that can provide general information based on the data you enter.
Your cat profiles and diary events are stored on our cloud backend and synced to your account, so they stay available across your devices. Your AI chat history is stored locally on your device only. See our Privacy Policy for details.
You may optionally invite another person to share a cat with you. Anyone you share a cat with can view, add, and edit that cat's data; only the cat's original creator can delete the cat itself. See our Privacy Policy, Section 5, for details.
4. Not Veterinary Advice — Important
The App, including the AI assistant, does not provide veterinary, medical, or professional advice, diagnosis, or treatment. Any information provided is for general informational and organizational purposes only.
- The AI assistant is an automated tool and may produce inaccurate, incomplete, or misleading information.
- Nothing in the App is a substitute for professional advice from a licensed veterinarian.
- Always consult a qualified veterinarian regarding your cat's health, and seek emergency veterinary care in urgent situations.
- You are solely responsible for decisions you make regarding your cat's care. We are not liable for any actions taken or not taken based on information from the App.
Do not rely on the App for emergencies.
5. AI Assistant
- Third-party AI. Replies in the AI assistant (part of Chronicat Plus) are generated by a third-party AI service, OpenAI. To answer, the App sends OpenAI your messages (including earlier ones in the chat) and attached photos, your cat's profile, journal entries, upcoming vet visits and care reminders, as described in Section 3.4 of our Privacy Policy.
- Your permission is required. The assistant works only after you allow sharing this data with OpenAI on the in-app permission screen. You can turn it off at any time in Settings → Legal → "Share data with OpenAI"; the assistant is then paused until you allow it again.
- Replies may be wrong. AI-generated replies are produced automatically and may be inaccurate, incomplete, or out of date. They are provided "as is" for general information only.
- Not veterinary advice. The assistant is not a replacement for veterinary care — for anything urgent, contact your vet. See Section 4.
- Entries logged by the assistant. When the assistant records a diary entry from your message, the entry is shown under its reply. Please check such entries; you can edit or delete them.
- Reporting replies. If a reply seems harmful, offensive, or wrong, you can report it from inside the App. Reports are sent to us and handled as described in Section 3.5 of our Privacy Policy.
- You agree not to submit content that is unlawful, harmful, or that infringes the rights of others.
6. Subscriptions, Free Trial, and Billing
6.1 Subscription plans
The App offers premium features through auto-renewing subscriptions:
- Monthly subscription — billed every month.
- Annual subscription — billed every year.
Where offered, a Lifetime one-time purchase unlocks the same premium features without renewing.
Current prices are shown in the App at the point of purchase and may vary by region and currency.
6.2 Free trial
We may offer a 3-day free trial. Unless you cancel at least 24 hours before the trial ends, your subscription will automatically convert to a paid subscription and you will be charged the applicable price. If you cancel during the trial, you will not be charged. Only one trial may be available per user/account; eligibility is determined by the app store.
6.3 Auto-renewal
Subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the current period ends. Your account will be charged for renewal within 24 hours prior to the end of the current period, at the then-current price.
6.4 Payment
All payments are processed by the applicable app store (Apple App Store or Google Play) under its own terms. We do not process or store your payment details. Your purchase is subject to the store's payment and subscription policies.
6.5 Cancellation
You can cancel at any time through your app store account settings (Google Play → Subscriptions, or your Apple account's Subscriptions settings on iPhone or iPad). Cancellation takes effect at the end of the current billing period. Deleting the App does not cancel your subscription.
6.6 Refunds
Refunds are handled by the app store in accordance with its refund policy. We generally do not directly provide refunds for amounts charged by the store. To request a refund, contact the app store where you made the purchase.
6.7 Price changes
We may change subscription prices. Where required, we will notify you in advance and give you the opportunity to cancel before the new price applies. Continued use after a price change takes effect constitutes acceptance of the new price.
7. Your Content and Responsibilities
You retain ownership of the content you create in the App (cat data, notes, photos). You are responsible for the accuracy of the information you enter, and for your AI chat history, which is stored locally on your device only and is not backed up by us. You grant us only the limited rights necessary to operate the App's features (for example, storing and syncing your cat data via our cloud backend, and transmitting your queries to the AI provider to generate responses).
If you invite another user to share a cat, you are jointly responsible with them for the accuracy of the data logged for that cat, and you understand that they can view, add to, and edit that cat's history.
You agree not to:
- Use the App for any unlawful purpose or in violation of these Terms.
- Attempt to disrupt, damage, or gain unauthorized access to the App or its systems.
- Upload malicious code or infringe the intellectual property or privacy rights of others.
8. Intellectual Property
The App, including its design, branding (including the "Chronicat" name and mascot), software, and content we provide, is owned by us or our licensors and is protected by intellectual property laws. These Terms do not grant you any rights in our trademarks or branding.
9. Disclaimers
The App is provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, secure, or that AI responses will be accurate or reliable.
10. Limitation of Liability
To the maximum extent permitted by law, Pixoro Apps and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising from or related to your use of (or inability to use) the App, including any reliance on the AI assistant or any harm to your cat's health. To the extent liability cannot be excluded, our total liability is limited to the amount you paid us (if any) for the App in the 12 months preceding the claim.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
11. Indemnification
You agree to indemnify and hold harmless Pixoro Apps from any claims, damages, or expenses arising from your misuse of the App or your violation of these Terms or applicable law.
12. Termination
We may suspend or terminate your access to the App if you violate these Terms. You may stop using the App at any time. Sections that by their nature should survive termination (including disclaimers, limitation of liability, and intellectual property) will continue to apply.
13. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you in the App. Your continued use of the App after the changes take effect constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of Ukraine, without regard to conflict-of-law principles. Any disputes will be subject to the courts of Ukraine, unless mandatory local law provides otherwise.
15. Contact
Questions about these Terms:
Pixoro Apps
Email: pixoro.apps@gmail.com